Introducing MASSA’s Latest Member: FOCAL Manufacturing Sdn. Bhd.
FOCAL Manufacturing Sdn. Bhd. started its business from a humble beginning of a family-owned business way back in 1995 to serve mainly global petroleum companies in Malaysia. A decade later, and with a change of a new management team, FOCAL has successfully spread its wings to regional and Australia/Oceania markets and has never looked back since. FOCAL workforce has since doubled with increased production capacity from a mere 6 units to 18 units per month. Apart from gaining a growth sales in our local market, it is also spurred by the overwhelming demands in Thailand as well as sales to new market in Indonesia that has resulted in an overall improvement of 300% in sales revenues.
We are always keeping pace with the ever changing times by evolving our business strategies and re-inventing our products. Through constant research and care development by our R&D team, we had a breakthrough of being the first local manufacturer to produce the single largest 51 Tonne capacity trailer that has unique tapered design that assures greater stability and safe handling. In our pursuit for better, safer and value added products, a fleet of FOCAL’s first air-craft refueler was born. It is easy to distinct FOCAL’s tanker from other tanker producers as we put quality first, coupled with having a selection of reputable components suppliers that delivers reliability and high performances. FOCAL’s new generation of tankers are manufactured in accordance with the stringent UN/ADR European and Australian standards, this new generation fleet is a testament of challenges met with innovative technology, expectations exceeded with world-class quality and commitments delivered with integrity.
We are proud of the fact that FOCAL Fleet Service has created a name in the industry of being the sole manufacturer in Malaysia with an independent service team to offer round the clock maintenance works. Stay true to our belief, `We maintain tankers therefore we built them better’ of which a preventive maintenance program is part of our after sales service that we provide to our loyal customers.
Besides our existing service centres in Shah Alam and Kuantan, concrete plans have been outlined to expand our Fleet Services for a wider coverage from North to South as well East Coast of Malaysia. Whereas to service our overseas customers, a newly set-up service centre, namely FOCAL Thailand in Sri Racha as well another centre in Jakarta have already been in operation. Apart from the normal repair jobs and maintenance works FOCAL Fleet Services includes of the following:
- 24 hours on-call emergency services;
- On-site repair and maintenance (exclude hot-jobs like welding or grinding);
- Refurbishment and upgrading of tankers;
- Fleet Preventive Maintenance Programs;
- One-stop centre for servicing or modification of trailers;